Join GoBoba and Support Our Success as an Assistant Café Manager!
Position Overview: As the Assistant Café Manager at GoBoba, you’ll work closely with the Café Manager to ensure smooth daily operations of our café. You’ll assist in managing the team, maintaining quality standards, and ensuring that every customer enjoys a top-notch boba tea experience.
Responsibilities:
Team Support:
- Assist in supervising baristas and other staff, providing support and guidance as needed.
- Help manage scheduling, shift coverage, and payroll tasks.
- Foster a positive work environment and assist with team training.
Operational Assistance:
- Aid in overseeing day-to-day operations to ensure efficiency and quality.
- Help monitor inventory levels, order supplies, and manage vendor relationships.
- Ensure all equipment is properly maintained and functioning.
Customer Service:
- Support the Café Manager in ensuring high levels of customer satisfaction.
- Address customer inquiries and resolve issues promptly and professionally.
- Monitor customer feedback and work with the team to enhance the overall experience.
Quality Control:
- Assist in ensuring that all beverages meet GoBoba’s quality standards.
- Help implement and monitor health and safety protocols.
- Contribute to menu updates and innovations in line with trends and customer preferences.
Marketing and Promotion:
- Collaborate with the Café Manager on marketing strategies and promotions.
- Help analyze sales data to identify opportunities for improvement and growth.
- Engage with the community to build strong relationships and drive business.
Training and Development:
- Support in training new staff and providing ongoing development for the team.
- Stay informed about industry trends and assist in integrating new techniques and ideas.
- Encourage creativity and contribute to a culture of innovation within the team.
Qualifications:
- Experience in a café, restaurant, or similar environment, with some leadership responsibilities.
- Strong organizational and communication skills.
- Customer service-oriented with a keen eye for detail.
- Ability to assist with inventory management, budgeting, and financial tracking.
- Passion for boba tea and a desire to help lead a dynamic team.
Why Join GoBoba: At GoBoba, we’re dedicated to delivering exceptional boba tea experiences. As the Assistant Café Manager, you’ll have the opportunity to grow your leadership skills and contribute to the success of our café. If you’re passionate about boba tea and ready to take on a supportive leadership role, we encourage you to apply and join the GoBoba team!